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Lead Product Designer – Vice President
Jpmorgan Chase & Co. 🇬🇧 London, City of London, United Kingdom
The Lead Product Designer will drive product design excellence within a dedicated squad, balancing craft with business impact. They will collaborate with cross-functional teams to translate complex requirements into intuitive, customer-focused digital experiences.
Responsibilities
- Drive product design excellence, balancing craft with business impact, and uphold quality and consistency in design deliverables
- Collaborate within cross functional teams—including researchers, designers, technologists, and business experts—to create customer-focused products and services
- Align design and business goals by working closely with leadership across CX, Product leadership, and Marketing
- Lead and support discovery, design, and delivery research through workshops, design sprints, and ideation sessions
- Advocate for customer-centric design by using insights and data to inform user experiences
Requirements
- Proven experience in hands-on product design roles
- Strong portfolio showcasing user-centered solutions to business and customer challenges
- Ability to synthesise complex and competing needs and communicate effectively with diverse teams and stakeholders
- Practical understanding of current and emerging technologies relevant to digital experiences
- Experience designing across digital touchpoints, including native iOS and Android platforms
- Proficiency in usability testing, iterative design, and early-stage UX research methods
- Expert knowledge of modern design systems, prototyping software, and design tools (e.g. Figma)
Benefits
- Opportunities for growth and development
- Competitive salary and benefits package
- Diverse and inclusive team
- Flexible working arrangements
Key Skills
About Jpmorgan Chase & Co.
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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