Senior UX Researcher

Lead strategic, mixed-methods research to inform product direction and help teams understand user needs through qualitative and quantitative evidence. Act as a research partner to product and design teams, producing stakeholder-ready assets that drive decision-making and strategy.

Responsibilities

• Lead strategic, mixed-methods research that informs product direction
• Design and execute mixed-methods research using interviews, usability testing, surveys, concept tests, diary or longitudinal studies, and behavioral data
• Lead and manage end-to-end UX research projects, including 1–2 strategic initiatives per quarter
• Serve as a designated research partner for a product domain, while flexing to support other initiatives as needed
• Act as a trusted thought partner and coach to UX Designers, PMs, and cross-functional partners on research definition, planning, execution, analysis, and activation of insights

Requirements

• 5+ years of UX research experience
• Depth in core qualitative methods (e.g., interviews, concept/usability testing, discovery work) and comfort with quantitative approaches (e.g., survey design, basic statistics, behavioral metrics, experimentation, mining business signal data)
• Strong across both quantitative and qualitative UX research methods
• Exceptional communication and storytelling ability
• Ability to build trust and influence while closely partnering with PM, Design, and Engineering
• Demonstrated ability to build a collaborative research practice within a product org

Benefits

• Comprehensive healthcare coverage
• Flexible PTO
• Equity RSUs
• Annual performance bonus opportunities
• Retirement account support
• 14+ weeks of paid parental leave
• Career development opportunities

Key Skills