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Lead Product Designer - AirHelp Mobile App
Airhelp 🇵🇱 Krakow, Lesser Poland Voivodeship, Poland
You will own the end-to-end product design for the AirHelp mobile app, defining its evolution and delivering value to millions of travelers. You will collaborate with product and engineering teams to define problems, test hypotheses, and ship high-quality, scalable design solutions.
Responsibilities
- Own AirHelp mobile app product design end-to-end
- Operate with a hypothesis-driven mindset
- Prototype early using AI tools
- Validate through real usage and adjust direction
- Translate validated ideas into production-ready design
- Balance speed and craft
- Contribute to product strategy and lead initiatives
- Raise the bar for design through systems thinking and mentoring
Requirements
- Experience in product design and leadership
- Clear point of view and ability to influence direction
- Understanding of great mobile UX
- Ability to scale quality through strong design systems
- Comfortable in fast-moving, ambiguous environments
- Strong communication and collaboration skills
- Fluent in business English
Benefits
- Culture of Autonomy
- Growth Investment
- Culture That Cares
- Flexible Benefits
- Global Workstyle
Key Skills
About Airhelp
Since AirHelp was founded in 2013, we’ve helped millions of people get paid compensation for their delayed or canceled flights. We’re proud of our excellent rating from hundreds of thousands of reviews on Trustpilot, and our status as the No.1 worldwide for flight compensation. We make claiming compensation easy for travelers who are unsure of their rights and lack the time or expertise to embark on the claims process alone. Great people and smart tech help us build a seamless customer journey and ensure that we're at the top of our game with an incredible success rate. Our annual membership service AirHelp+ has had millions of purchases. It offers members fast payouts and lounge access when disruptions occur, and protects them against other unexpected flight problems. AirHelp+ is our way of giving passengers the best, smoothest travel experience possible. Our global team of over 400 provides 24/7 support to our customers in 19 languages. This, combined with the local knowledge fr
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