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Senior Product designer Convert F/H/X

Accorcorpo đŸ‡«đŸ‡· 92130 Issy-les-Moulineaux, France

Hybrid $60,000 - $80,000 Contract Senior

You will design and optimize e-commerce booking experiences on ALL.com to improve conversion rates and user trust. You will work within a multidisciplinary team to lead discovery, prototyping, and data-driven testing to enhance product performance.

Responsibilities

  • Contribute to the evolution of booking journeys on ALL.com (web and app)
  • Design experiences that facilitate decision making, inspire trust, and maximize conversion
  • Work with cross-functional teams: Product, Tech, Business, Data, Content Design, Design System, User Research
  • Take an active role in product decisions
  • Challenge needs and reformulate problems
  • Bring a user and business impact-oriented reading
  • Contribute to prioritization with Product, Tech, and Business
  • Exploit quantitative data: analytics, surveys (Qualtrics), Content Square
  • Complete with qualitative approaches: user testing, interviews, VoC
  • Identify opportunities for improvement on key moments of the journey
  • Explore, prototype, and iterate
  • Define clear hypotheses and translate them into testable variants
  • Identify and formalize KPIs to track usage/behavior/product/business
  • Contribute to setting up A/B tests
  • Define objectives and success indicators upfront
  • Analyze results and draw recommendations
  • Work closely with developers to ensure quality (handoff, QA)
  • Rely on the Design System and contribute to its coherence
  • Anchor good design practices in product teams
  • Participate in the dissemination of design (shares, demos, internal contributions)

Requirements

  • 6+ years of experience in Product Design
  • Experience in B2C product design
  • Understanding of conversion and performance metrics
  • Ability to work with data: analytics, Content Square, surveys (Qualtrics)
  • Experience with test & learn and A/B testing
  • Ability to define KPIs and measure impact
  • Excellent mastery of Figma and Design Systems
  • Clear and structured communication
  • Fluent in English

Benefits

  • Extended telecommuting and no meetings on Wednesday afternoons
  • Continuous improvement and training: Hackathons, technological partnerships, dedicated talent management, and a platform dedicated to training (Digitech Academy & certifications)
  • Work from Everywhere: personal access to over 500 coworking spaces, including many in Accor hotels
  • ALL - Heartist program: preferential rates and flash offers for stays and experiences in Accor addresses and partner locations worldwide
  • Heartist for Good program: engage with an association of your choice through our volunteer platform (1 day off per year on company time)
  • CSE that accompanies you in financing your cultural and sports activities
  • Sustainable mobility allowance of up to €700 for the use of a 'green' means of transportation, or 75% coverage of a Navigo pass
  • Restaurant tickets of €10
  • Mandatory mutual insurance financed 50% by Accor without additional costs in the event of membership of your dependents
  • Collaborative workspaces, company restaurant, and coffee on our Issy-les-Moulineaux site, as well as game and sports areas, a concierge service, and a park right in front

Key Skills

Product Design Data-driven decision making Conversion and performance metrics Figma Design Systems Content Square Qualtrics A/B testing KPI definition and measurement Cross-functional collaboration Communication English User research User testing Interviews VoC Prototype iteration Hypothesis definition Variant testing Quality assurance Design practices Dissemination of design

About Accorcorpo

Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history. As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels. Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.

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