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Senior Product Designer - Convert - M/W/X
Accorcorpo 🇫🇷 92130 Issy-les-Moulineaux, France
You will design and optimize booking journeys on ALL.com to facilitate decision-making and maximize conversion rates. You will work within a cross-functional team to frame product problems, drive data-driven discovery, and implement performance-oriented design solutions.
Responsibilities
- Frame and guide product decisions: challenge requirements and reframe problem statements, bring a user impact and business-oriented perspective, contribute to prioritization with Product, Tech, and Business
- Drive data-driven discovery: leverage quantitative data (analytics, surveys - Qualtrics, ContentSquare), complement with qualitative approaches (user testing, interviews, VoC), identify improvement opportunities at key moments in the journey
- Design performance-oriented solutions: explore, prototype, and iterate, define clear hypotheses and translate them into testable variants
- Test, measure, and improve: contribute to A/B testing implementation, define objectives and success metrics upfront, analyze results and draw actionable recommendations
- Raise the design standard: work closely with developers to ensure quality (handoff, QA), leverage the Design System and contribute to its consistency, embed design best practices within product teams, promote design culture (sharing sessions, demos, internal contributions)
Requirements
- Ability to independently frame and structure complex problem statements
- Data-driven, impact-oriented approach and decision-making mindset
- Ability to define, track, and interpret KPIs
- Capacity to influence product decisions with clarity and credibility
- 6+ years of experience in B2C Product Design
- Experience with transactional journeys (e-commerce, booking, payment, fintech…)
- Strong understanding of conversion and performance challenges
- Ability to work from data: analytics, ContentSquare, surveys (Qualtrics)
- Hands-on experience with test & learn and A/B testing
- Ability to define KPIs and measure impact
- Strong command of Figma and Design Systems
- Fluent English
Benefits
- Expanded remote work and no meetings on Wednesday afternoons
- Continuous improvement & training: Hackathons, exceptional technological partnerships, dedicated talent management, and a specialized platform for training, Digitech Academy & certifications
- Work from Everywhere: Personal access provided to over 500 coworking spaces, many of which are within our hotels
- ALL - Heartist Program: Unforgettable stays and experiences at all Accor locations and partner venues worldwide
- Heartist for Good Program: Commit to supporting an association of your choice from those available on our volunteering platform (1 day offered per year by the Group during your working hours)
- An Employee Social Committee (CSE) supporting the financing of your cultural and sports activities
- Sustainable Mobility Package up to €700 for the use of 'green' transportation, or 75% coverage of Pass Navigo (public transportation pass)
- €10 meal vouchers
- A mandatory health insurance plan funded at 50% by Accor without additional costs in case of enrollment of your dependents
Key Skills
About Accorcorpo
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history. As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels. Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.
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