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Senior UX Researcher - H/F/X
Accorcorpo đ«đ· 92130 Issy-les-Moulineaux, France
You will design and conduct generative and evaluative research to influence product strategy and roadmap decisions. Additionally, you will lead Research Ops initiatives and coach teams to foster a customer-centric culture.
Responsibilities
- Conduct and pilot research with impact
- Design, conduct, or supervise generative and evaluative studies
- Combine qualitative and quantitative methods to produce reliable insights
- Influence product strategy and roadmap
- Contribute to the definition of the research roadmap
- Design formats for presenting insights to different audiences
- Drive the growth of research practices
- Pilot Research Ops initiatives to improve tools, processes, and resources
Requirements
- 10+ years of experience in digital products or services
- Confirmed experience in mature/complex product ecosystems
- Solid expertise in qualitative and quantitative user research methods
- Ability to translate insights into concrete actions
- Excellent communication and storytelling skills
- Ability to collaborate with multidisciplinary teams
- Proficient in English
Benefits
- Flexible working hours with up to 4 days of remote work per week
- Opportunities for growth and development
- Multicultural and Anglophone work environment
- Continuous improvement and training
- Hackathons and technological partnerships
- Talent management and certification programs
- Preferred rates and flash offers for stays and experiences at Accor addresses
- Volunteer program with 1 day off for engagement with an association
- Mobility package and public transport reimbursement
- Restaurant tickets and mutual insurance
Key Skills
About Accorcorpo
Located in the heart of each destination we call home, a stay at any Fairmont hotel is truly unforgettable. Known for grand and awe-inspiring properties and thoughtful and engaging colleagues who aim to make each and every stay a cherished and memorable experience, we have been the stage for some of the most significant moments in global history. As a part of ALL - the Accor Live Limitless Lifestyle Loyalty Program, with 90 exceptional addresses in 32 countries, we are as favored by world leaders and business travelers as we are by families and those with a penchant for luxurious travels. Fairmont Hotels stand at the intersection of elegance and culture, where significant occasions are honored and pivotal global events unfold. Wherever we are situated, our hotels become the cultural and social heart of the community; so immersed in local traditions and so deeply connected to our surroundings, Fairmont Hotels are seen as an essential part of their respective destinations.
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