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UX Researcher

Optimum 🇺🇸 New York, New York, United States of America

Onsite $100,246 - $164,689 Full-time Senior

The UX Researcher will conduct generative and evaluative research to understand user behavior and translate findings into actionable design insights. They will collaborate with cross-functional scrum teams to advocate for user-centered decisions and guide product roadmaps.

Responsibilities

  • Research Planning: Develop research plans employing various methodologies
  • Research facilitation: Collect qualitative and quantitative data to uncover user pain points and needs
  • Data Analysis: Analyze data gathered from research activities and present findings to cross-functional teams
  • Collaboration: Embed within scrum teams and work closely with stakeholders to identify and advocate for user research
  • User-centered advocacy: Develop user personas, journey maps, and other artifacts based on research findings
  • Continuous Learning: Stay updated with industry trends, best practices, and emerging technologies in UX research

Requirements

  • Bachelor's degree in Human-Computer Interaction, Psychology, Anthropology, or related fields
  • 3 years or more experience in UX research or a similar role within product development
  • Proficiency in conducting research using various methodologies and tools
  • Comfortable working collaboratively and independently in a fast-paced environment
  • Project management and organizational skills
  • Strong analytical and problem-solving skills
  • Experience engaging with stakeholders, managing expectations, and advocating for research findings

Benefits

  • Competitive salary
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and reward for exceptional performance

Key Skills

UX research Human-Computer Interaction Psychology Anthropology Research methodologies Data analysis Communication Collaboration Project management Problem-solving Stakeholder management Design thinking Agile framework AI Tools AI First mindset

About Optimum

News 12 Networks is the New York tri-state leader in hyper-local content - providing exclusive news, weather, traffic, and sports to 7 unique local areas, all within the #1 television DMA. Owned and operated by Altice USA. While today the 24-hour news cycle is well established, News 12 Long Island was the FIRST local channel to provide around the clock local news, and the first to give Long Island a channel specifically targeted to their local issues. From that same model, 6 additional channels were launched as part of the hyper-local network, in New Jersey, Westchester, the Bronx, Brooklyn, the Hudson Valley (Rockland and Orange Counties), and Connecticut. As an award-winning service, beloved by its customers, and tops in viewership metrics, News 12 Networks is more relevant than ever. A cable-exclusive service, proudly affiliated with Optimum, Charter, Comcast, and Service Electric, the network reaches more than 3 million households, covering nearly half of the New York televisi

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