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UX Researcher
Optimum 🇺🇸 New York, New York, United States of America
The UX Researcher will conduct generative and evaluative research to understand user behavior and translate findings into actionable design insights. They will collaborate with cross-functional scrum teams to advocate for user-centered decisions and guide product roadmaps.
Responsibilities
- Research Planning: Develop research plans employing various methodologies
- Research facilitation: Collect qualitative and quantitative data to uncover user pain points and needs
- Data Analysis: Analyze data gathered from research activities and present findings to cross-functional teams
- Collaboration: Embed within scrum teams and work closely with stakeholders to identify and advocate for user research
- User-centered advocacy: Develop user personas, journey maps, and other artifacts based on research findings
- Continuous Learning: Stay updated with industry trends, best practices, and emerging technologies in UX research
Requirements
- Bachelor's degree in Human-Computer Interaction, Psychology, Anthropology, or related fields
- 3 years or more experience in UX research or a similar role within product development
- Proficiency in conducting research using various methodologies and tools
- Comfortable working collaboratively and independently in a fast-paced environment
- Project management and organizational skills
- Strong analytical and problem-solving skills
- Experience engaging with stakeholders, managing expectations, and advocating for research findings
Benefits
- Competitive salary
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and reward for exceptional performance
Key Skills
About Optimum
News 12 Networks is the New York tri-state leader in hyper-local content - providing exclusive news, weather, traffic, and sports to 7 unique local areas, all within the #1 television DMA. Owned and operated by Altice USA. While today the 24-hour news cycle is well established, News 12 Long Island was the FIRST local channel to provide around the clock local news, and the first to give Long Island a channel specifically targeted to their local issues. From that same model, 6 additional channels were launched as part of the hyper-local network, in New Jersey, Westchester, the Bronx, Brooklyn, the Hudson Valley (Rockland and Orange Counties), and Connecticut. As an award-winning service, beloved by its customers, and tops in viewership metrics, News 12 Networks is more relevant than ever. A cable-exclusive service, proudly affiliated with Optimum, Charter, Comcast, and Service Electric, the network reaches more than 3 million households, covering nearly half of the New York televisi
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