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Founding Product Designer
Alpaca Health 🇺🇸 New York, New York, United States of America
You will lead the 0-1 development of a parent-facing portal while simultaneously redesigning the provider-facing EHR to improve usability and clinical efficiency. You will partner with cross-functional teams to define product requirements and ship intuitive, consumer-grade experiences.
Responsibilities
- Own the 0→1 build of our parent-facing portal — from concept to live product
- Design a seamless, consumer-grade experience for families navigating care
- Elevate our provider-facing EHR to feel intuitive, fast, and delightful
- Conduct user interviews with parents, BCBAs, and staff to deeply understand workflows, pain points, and unmet needs
- Rapidly prototype and test user flows; iterate based on real usage and feedback
- Define product requirements, prioritize ruthlessly, and ship quickly alongside engineering
- Use AI tools to accelerate development and unlock new product capabilities
- Build systems that scale — not just features — including onboarding flows, engagement loops, and operational tooling
- Partner cross-functionally with ops, clinical, and growth teams to ensure product drives real outcomes
Requirements
- Extremely product-minded and execution-driven
- Strong intuition for consumer products
- Comfortable in ambiguity and energized by 0→1 environments
- Talk to users constantly and turn insights into product decisions
- Bias for action and move fast without sacrificing quality
- Fluent with modern AI tools and use them as a force multiplier in your workflow
- Care deeply about building products that actually improve people’s lives
Benefits
- Competitive salary
- Meaningful equity
- Health benefits
- Flexible PTO
- Dinner when working late
Key Skills
About Alpaca Health
ABA should be led by those who know it best—clinicians. Alpaca Health empowers BCBAs to own, operate, and grow independent practices without the administrative burden. We provide: (1) All-in-one technology for scheduling, data collection, and intake (2) Done-for-you admin including insurance credentialing, benefits verification, and prior authorizations (3) Access to insurance contracts so you can get credentialed in weeks, not months (4) Guaranteed two-week payouts & audit protection to keep your revenue flowing smoothly Independence doesn’t mean doing it alone. We take the weight off your shoulders—so you can focus on care, not paperwork. Join a growing community of clinician-owned ABA practices.
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