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Senior Associate, UX Product Designer

New York Life 🇺🇸 New York, New York, United States of America

Hybrid $125,000 - $160,000 Full-time Senior

The UX Product Designer will own and elevate the NYL360 digital experience by leading a design pod and partnering with cross-functional teams to deliver customer-centered products. This role involves hands-on design, setting quality standards, and integrating AI-powered features to improve user workflows.

Responsibilities

  • UX design delivery in an agile sprint cadence
  • Leading design pod focused on the NYL360 experience
  • Partnering with Product Managers and Engineers to shape the roadmap and sprint plans
  • Translating customer and business problems into clear experience outcomes and user stories
  • Delivering designs ahead of development, including flows, wireframes, high-fidelity UI, prototypes, and detailed specs

Requirements

  • 6+ years of digital product design experience
  • 2+ years leading or mentoring designers
  • Strong experience designing complex, workflow-driven products and customer self-service experiences
  • Experience working closely with engineers in an agile sprint environment

Benefits

  • Comprehensive benefits package, including leave programs, adoption assistance, and student loan repayment programs
  • Opportunity to grow skills and contribute to meaningful work
  • Inclusive workplace with a commitment to diversity and humanity

Key Skills

Human-centered design Interaction design Visual design UX writing Figma Modern prototyping tools Collaborative whiteboarding tools Accessibility standards (WCAG) Inclusive design practices Design systems Agile methodologies Cross-functional collaboration Communication Mentoring Data analysis Research methods Usability testing

About New York Life

For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. As a mutual company we hold ourselves to the highest standards of transparency, objectivity, and integrity. We’re committed to improving local communities through a culture of giving and volunteerism, supported by our own New York Life Foundation. Join a company that values development, career growth, collaboration, innovation, and diversity & inclusion. Through various resources and programs, you can grow your career while developing personally and professionally. Your life. New York Life. More powerful, togetherᵀᴹ. Insurance • Investments • Retirement • Advisory Services New York Life is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity Investments are offered through NYLIFE Securities LLC (Member FINRA/SIPC), a Licensed Insurance Agency. Advisory services are offered through Eagle Strategies LLC, a Registered Investment Adviser. NYLIFE Securit

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