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Develop and execute a comprehensive user experience strategy for various advertising products to meet business and advertiser goals. Collaborate with cross-functional teams including product, engineering, and sales to prioritize features and improve the overall user experience.
Responsibilities
- Develop and execute a comprehensive user experience strategy for various ads products, aligned with the company's business objectives
- Provide strategic design direction for various ads products, meeting the company's goals and advertiser's goals
- Understand data and metrics to identify areas for improvement and inform design decisions across ads products
- Collaborate with cross-functional teams to ensure the best advertiser experience
- Collaborate with product managers and development teams to prioritize and implement features that improve user experience and drive business growth
- Conduct user research, including usability testing and interviews to gain insights into customer needs and preferences
- Foster a collaborative and innovative work environment that encourages creativity and continuous betterment
Requirements
- Bachelor's degree in Design, Human-Computer Interaction, or related field
- Minimum of 3-5 years of experience in user experience design
- Proven track record of designing and implementing successful user-centered design strategies in an e-commerce or retail environment
- Strong understanding of usability principles, user research methodologies, and data analysis techniques
- Experience of successfully partnering with Product, Engineering, Data Science and Sales to solve business problems and evangelizing user-centered approach
- Excellent communication skills, with the ability to inspire and motivate cross-functional teams
- Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping software
Benefits
- Opportunity to work with a fast-growing e-commerce company
- Collaborative and innovative work environment
- Professional growth and development opportunities
Key Skills
About Coupang
Coupang is a technology and Fortune 150 company listed on the New York Stock Exchange (NYSE: CPNG) that provides retail, restaurant delivery, video streaming, and fintech services to customers around the world under brands that include Coupang, Eats, Play, Rocket Now, and Farfetch.
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