Senior Vice President, Product Designer

The role involves leading design strategy for a complex enterprise custody platform, including mapping end-to-end operational workflows and defining platform coherence. You will mentor a small design team and collaborate with product and engineering leadership to integrate AI-driven design solutions.

Responsibilities

• Contribute to a persona framework for a 100+ application platform
• Map and redesign end-to-end operational workflows
• Bring user research best practices to the platform design team
• Drive platform experience coherence
• Design for human-AI collaboration
• Mentor the design team and raise the bar
• Support design strategy communication to leadership

Requirements

• 10–12 years of experience in product or experience design, with significant depth in service design
• Demonstrated experience leveraging user research methods (contextual inquiry, usability testing, research synthesis) to ground design decisions in evidence
• Experience shaping persona frameworks or user segmentation models for complex, multi-role operational environments
• Systems-level thinking: you see the whole experience (the workflow, the workaround, the handoff, the failure mode), not just the interface
• Proven ability to influence product and engineering decisions through design evidence, not just design output
• Experience working in enterprise, regulated, or high-stakes operational environments

Benefits

• Competitive compensation package
• Commission earnings
• Discretionary bonuses
• Short and long-term incentive packages
• Company-sponsored benefit programs

Key Skills