Sr UX Researcher

The Senior UX Researcher will own and deliver end-to-end Research Ops services, designing scalable systems to improve research efficiency and quality. They will partner with cross-functional teams to manage participant recruitment, research repositories, and operational workflows while mentoring junior staff.

Responsibilities

• Own and deliver one or more end-to-end Research Ops services or programs aligned to the Research Ops strategy and broader research priorities
• Design, implement, document, and iterate scalable operational systems that support multiple research teams, products, or business functions
• Maintain and evolve research repositories and knowledge-management systems to ensure insights are findable, reusable, and consistently governed

Requirements

• Bachelor’s degree required and 4 years’ experience or a Master’s degree and 2 years’ experience or a PhD and 1 year experience or 8 years of experience
• 3+ years experience in research operations, project coordination, program coordination, or operations roles
• 4+ years experience working in UX/Product Design, product, design, marketing, analytics, or customer research environments

Benefits

• Health care insurance (medical, dental, vision)
• Retirement planning (401(k))
• Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

Key Skills