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— Robert L. Peters

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Sr UX Researcher

Cox Enterprises 🇺🇸 Atlanta, Georgia, United States of America

Hybrid $111,500 - $185,900 Full-time Senior

The Senior UX Researcher will own and deliver end-to-end Research Ops services, designing scalable systems to improve research efficiency and quality. They will partner with cross-functional teams to manage participant recruitment, research repositories, and operational workflows while mentoring junior staff.

Responsibilities

  • Own and deliver one or more end-to-end Research Ops services or programs aligned to the Research Ops strategy and broader research priorities
  • Design, implement, document, and iterate scalable operational systems that support multiple research teams, products, or business functions
  • Maintain and evolve research repositories and knowledge-management systems to ensure insights are findable, reusable, and consistently governed

Requirements

  • Bachelor’s degree required and 4 years’ experience or a Master’s degree and 2 years’ experience or a PhD and 1 year experience or 8 years of experience
  • 3+ years experience in research operations, project coordination, program coordination, or operations roles
  • 4+ years experience working in UX/Product Design, product, design, marketing, analytics, or customer research environments

Benefits

  • Health care insurance (medical, dental, vision)
  • Retirement planning (401(k))
  • Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

Key Skills

Research operations Project coordination Program coordination UX research Design research Customer research Marketing research Analytics Data governance Participant protection Service design Automation Program management Communication Collaboration Leadership

About Cox Enterprises

Cox Business provides a wide range of technology solutions for businesses of all sizes with reliable, scalable products and services tailored to your unique needs. From fiber internet and best-in-class #cloud solutions to secure networks and advanced communication tools, we equip your business for success in today's fast-paced digital world. With our dedicated team of experts, we deliver personalized support and proactive solutions, ensuring your technology works as hard as you do. Choose Cox Business and experience the difference a true technology partnership can make.

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