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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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Senior Vice President, Product Designer

Bny Mellon 🇺🇸 New York, New York, United States of America

Hybrid $104,000 - $253,000 Full-time Senior

The role involves leading design strategy for a complex enterprise platform by mapping end-to-end workflows and defining experience coherence. You will mentor a small design team and collaborate with product and engineering leadership to integrate AI-augmented solutions into operational processes.

Responsibilities

  • Contribute to a persona framework for a 100+ application platform
  • Map and redesign end-to-end operational workflows
  • Bring user research best practices to the platform design team
  • Drive platform experience coherence
  • Design for human-AI collaboration
  • Mentor the design team and raise the bar
  • Support design strategy communication to leadership

Requirements

  • 10-12 years of experience in product or experience design, with significant depth in service design
  • Demonstrated experience leveraging user research methods to ground design decisions in evidence
  • Experience shaping persona frameworks or user segmentation models for complex, multi-role operational environments
  • Systems-level thinking
  • Proven ability to influence product and engineering decisions through design evidence
  • Experience working in enterprise, regulated, or high-stakes operational environments
  • Strong design craft alongside strategic thinking

Benefits

  • Competitive compensation package
  • Commission earnings
  • Discretionary bonuses
  • Short and long-term incentive packages
  • Company-sponsored benefit programs
  • Flexible global resources and tools
  • Generous paid leaves
  • Paid volunteer time

Key Skills

Product design Service design User research Persona frameworks User segmentation models Systems-level thinking Design evidence Influence product and engineering decisions Enterprise design Regulated design High-stakes operational environments Design craft Strategic thinking AI-assisted tools AI-augmented workflows Design system governance Complex systems Operational workflows Human-AI collaboration Mentorship Leadership Communication

About Bny Mellon

BNY is a global financial services platforms company at the heart of the world’s capital markets. For more than 240 years BNY has partnered alongside clients, using its expertise and platforms to help them operate more efficiently and accelerate growth. Today BNY serves over 90% of Fortune 100 companies and nearly all the top 100 banks globally. BNY supports governments in funding local projects and works with over 90% of the top 100 pension plans to safeguard investments for millions of individuals. As of March 31, 2026, BNY oversees $59.4 trillion in assets under custody and/or administration and $2.1 trillion in assets under management. Follow BNY on Instagram & X: @BNYglobal

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