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Senior Staff Product Designer
Squarespace 🇺🇸 New York, New York, United States of America
You will lead the design of complex CRM and automation systems while acting as a mentor to elevate the team's craft. You will drive strategy through cross-functional collaboration and deliver high-quality, end-to-end product experiences.
Responsibilities
- Design end-to-end experiences that bring together campaigns, SMS, transactional emails, and automations into a cohesive, intuitive communication system
- Lead design for complex areas such as Automations, rich customer profiles and full-page contact views, custom fields, analytics & insights, and future communications entry points beyond automations
- Architect complex systems that feel simple by mapping data models, flows, and dependencies across multiple product areas
- Drive strategy through facilitation and storytelling by leading workshops, audits, and whiteboarding sessions with Product, Engineering, Data, and other partners
Requirements
- 10+ years of experience in product design at a digital product company, including time operating at a Staff or equivalent level
- A portfolio that demonstrates complex, systems-level work with clear impact on user and business outcomes
- Experience leading cross-functional workstreams from ambiguity to shipped product, including setting direction, defining milestones, and aligning stakeholders
Benefits
- Choice between medical plans with an option for 100% covered premiums
- Fertility and adoption benefits
- Access to supplemental insurance plans for additional coverage
- Headspace mindfulness app subscription
- Global Employee Assistance Program
- Retirement benefits with employer match
- Flexible paid time off
- 12 weeks paid parental leave and family care leave
- Pretax commuter benefit
- Education reimbursement
- Employee donation match to community organizations
Key Skills
About Squarespace
Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, and creating and managing social media presence with Unfold. Our team of more than 1,700 is headquartered in bustling New York City, with offices in Dublin, Ireland and Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit www.squarespace.com/about/careers. If you are a customer that needs help, we invite you to browse the extensive collection of guides in our Help Center: https://support.squarespace.com/hc/en-us. For more personalized support, you can email our award-winning Customer Support team a
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