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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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Senior Product Designer (AI experiences) (m/f/d)

Awin Remote (🇮🇹 Milan, Italy)

Remote $100,000 - $140,000 Full-time Senior

You will lead the discovery and design of AI-driven features, including conversational flows and interaction patterns for LLM-powered systems. You will also partner with engineering and data teams to ensure AI outputs are intuitive, transparent, and aligned with user needs.

Responsibilities

  • Leading discovery for AI-driven features, identifying high-value use cases for LLM integration
  • Designing conversational flows, prompts, and interaction patterns for the AI chatbot
  • Translating complex AI capabilities into intuitive, trustworthy user experiences
  • Prototyping AI interactions, including edge cases and failure states
  • Partnering closely with Engineering and Data teams to understand model behaviour, constraints, and trade-offs

Requirements

  • Proven experience as a Senior Product Designer with a strong portfolio of shipped digital products
  • Deep understanding of human-centred design principles and the ability to translate complex business and user needs into clear, actionable solutions
  • Experience designing AI-powered or data-driven features, ideally including LLM-based systems and conversational interfaces
  • Strong grasp of interaction design, information architecture, visual communication, and content-led design principles
  • Ability to design for ambiguity, edge cases, and probabilistic AI outputs while maintaining clarity and trust

Benefits

  • Dynamic, social, and inclusive culture
  • Virtual 'Life @ Awin' hub for social activities
  • Diversity and inclusion initiatives
  • Opportunities for professional and personal development

Key Skills

Human-centred design principles Interaction design Information architecture Visual communication Content-led design principles AI-powered feature design Data-driven feature design LLM-based systems Conversational interfaces Designing for ambiguity and edge cases Prototyping Cross-functional collaboration Design systems User research Usability testing

About Awin

With twenty years of experience, our network offers a global community of people, technology and business intelligence insights. No matter what type of partner, level of service, or tools your business needs, Awin provides solutions to drive sustainable growth. Part of the Axel Springer and United Internet Groups, with ShareASale and Commission Factory, Awin’s global affiliate platformk is powered by 17 offices worldwide, over 1,400 employees, 1 million publishers and 30,000 advertisers. Connecting businesses with customers around the world across the retail, telecommunications, travel and finance verticals, Awin generated €19bn in revenue for its advertisers and €1.4bn for its publishers in the last financial year. At Awin, we welcome, support and celebrate differences in thinking. Diversity brings great minds to the business, and feeling included keeps people here. We support our people in bringing their background, identity and experiences to work and are committed to staff wellb

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