Make sure your resume makes it through AI screening. Most resumes get filtered by AI before a human sees them.
You will lead end-to-end research initiatives, from methodology design to synthesis and actionable recommendations. You will act as a cross-team collaborator, translating insights from various departments into testable research questions to drive product decisions.
Responsibilities
- Take a research initiative from the quarterly plan and run it end-to-end
- Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others
- Set up the mechanics: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, recording, and documentation
- Be the cross-team 'glue': proactively collect hypotheses and context from Sales, Customer Success, Support, Marketing, Analytics, and turn them into testable research questions
- Stay close to product analytics: monitor dashboards and reports, work with analysts to spot anomalies/drop-offs, form hypotheses, and prioritize what to validate with research
- Produce outputs people can use immediately: key findings, decisions, trade-offs, risks, and clear recommendations, with supporting evidence (quotes, clips, metrics)
Requirements
- Proven experience running research end-to-end with high ownership
- Strong methodological toolkit and judgment
- Experience working across both B2C and B2B products and audiences
- Fluent English
- Ability to work with analytics
- High research quality bar: structured methodology, and ethical practice
- Strong Plus NN/g certifications
- Academic/scientific research background (graduate/PhD track)
- PostHog / Tableau (or similar analytics tools)
- Productboard (or other insights repository tools)
- Mentoring/teaching (workshops, onboarding, sharing research craft)
Benefits
- Private medical insurance for the employee and their family
- 23 paid vacation days per year
- 11+ paid public holidays per year
- 5 company-paid sick leave days
- English learning courses
- Relevant professional education
- Gym or swimming pool
- Home Office Setup Assistance
- Co-working
- Remote working
Key Skills
About Fundraise Up
Fundraise Up is a technology company unlocking the world’s generosity potential by optimizing the way people give. Our donation platform helps nonprofits engage more supporters and grow revenue by providing easy ways to increase conversion, enable modern payment methods, and personalize the giving experience for every donor. Fundraise Up is the partner of choice for UNICEF USA, The Salvation Army UK, American Heart Association, and other impactful organizations across the globe. For more information, visit fundraiseup.com.
BEFORE YOU APPLY
Make sure your resume makes it through AI screening Most resumes get filtered by AI before a human sees them.
Drag your resume here
or click to upload
(PDF only, max 20MB)
Upload your resume
Never miss similar opportunities 🔔
Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.