Manager, Design Engineering

The Manager, Design Engineering is responsible for managing and developing design drawings and technical documentation for data center commercial projects. They also coordinate capacity planning, support pre-sales technical engagements, and ensure adherence to design guidelines and safety standards.

Responsibilities

• Processing, managing, and developing the design drawings and documentation for all commercial projects within designated data centres and support across other data centres in sub-region where needed
• Assisting the Platform Engineering team in producing contract drawings for Pre-Sales support and delivering them to the Sales team as part of contract documentation
• Provide an assessment on power, cooling, and square meter availability at the Initial Quote phase
• Creating technical designs for customer lifecycle (new and existing) activities and amendments to ensure customer requirements and design artefacts are completed within agreed parameters
• Generating a Technical Handover document, including Computer-Aided Design (CAD) layouts, customer rack layouts, floor layout plans, and Bill of Materials for installations
• Ensuring adherence to the Whitespace Design and Engineering Guidelines, following corporate design principles related to standardization of power, cooling, and space in the designs
• Creating Work Orders to instruct Implementation Managers, remote hands and vendors on task execution against solution design
• Processing all design activities for customer life cycle orders (day two) as it relates to MACDs and partial/full terminations
• Updating facility floor plans using Auto-Computer Aided Design (ACAD) and Data Center Infrastructure Management (DCIM) software
• Updating and maintaining inventory systems (e.g., FNT, OpsView, etc.) for Space and Power to ensuring data integrity and completeness
• Update connectivity and cable tie records using DCIM (Data Center Infrastructure Management) software
• Updating records of customers’ power circuits using company DCIM software
• Adhering to the QHSSE (Quality, Health, Safety, Security & Environment) Responsibilities Matrix
• Providing support during audits at DLR sites, ensuring data integrity and alignment issues
• Taking responsibility for administrative and documentation management within the Platform Engineering function
• Determine customer opportunity density cooling limits and perform CFD when needed
• Coordinate with the Capacity Planning team for the need to add incremental space, power and connectivity installed capacity to support new customer transactions (Capacity Management)
• Managing ROFR/ROFO space in coordination with commercial management team (Capacity Management)
• Assisting Solution Engineers with pre-sales technical inquiries and design activities
• Engage in training programs, workshops and self-directed learning to enhance skills and knowledge relevant to the role
• Support sub-regional initiatives and activities to be an effective member of the cross-functional team
• Engaging in customer interactions to support Sales and Solutions Engineers when required
• Identify opportunities for process enhancement, suggesting improvements that contribute to efficiency and effectiveness
• Assist in onboarding new team members, sharing knowledge and helping them integrate into the team and company culture
• Assist with sustainability and environmental initiatives, aligning with the company’s commitment to responsible practice

Requirements

• Bachelor's degree in engineering, preferably electrical or mechanical
• Significant years of engineering experience in mission-critical environments, preferably including data centers
• Strong knowledge of Auto-Computer Aided Design (ACAD)
• Proficiency with Microsoft Office Suite (Visio, PowerPoint, Word, Outlook, Explorer) and/or equivalent
• Experience of data centre design, business critical infrastructure management and data centre environment awareness
• Electrical, Mechanical, Network or Operational data centre experience is a benefit
• Rigorous attention to detail and application of standards and processes
• Must be a self-starter, proactive, flexible, and able to work within deadlines
• Ability to work on multiple tasks/projects
• Strong problem-solving skills, including the ability to resolve customer design issues effectively
• Must be detail oriented with excellent communications, interpersonal and oral/written presentation skills
• Ability to travel and work onsite
• Customer centricity and natural drive to work with other areas of the business to provide the customer with the best possible outcome

Benefits

• Competitive compensation package
• Excellent benefits
• Opportunities for growth and development
• Diverse and inclusive work environment

Key Skills