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Engineer, System Design Engineering
Western Digital 🇲🇾 Petaling Jaya, Petaling, Malaysia
The role involves investigating root causes of hard disk drive failures across development, manufacturing, and field operations. You will drive corrective and preventive actions while collaborating with cross-functional teams to improve product reliability.
Responsibilities
- Provides verbal and written status including clear and accurate FA summaries and test reports to the Lead Engineer and the Department Manager
- Maintain proper documentation of test procedures and results & update failure tracking databases and spreadsheets
- Work closely with Failure Analysis Engineers (senior/principal), Manufacturing and process engineering teams, Design and reliability engineering teams
- Gain exposure to factory, lab, and NPI environments
- Support internal FA reviews and technical discussions
- Perform structured root cause analysis (8D, 5-Why, Fishbone)
- Identify whether failures are: Design-related, Process/manufacturing-related, Supplier-related, Usage or system-integration-induced
- Drive corrective and preventive actions (CAPA) with design, manufacturing, and suppliers
- Validate fixes through FA closure and re-testing
Requirements
- Bachelor's degree in Electronic Engineering, Physics, or a related engineering discipline
- Ability to read basic schematics and technical documentation
- Familiarity with laboratory equipment is an advantage
- Strong analytical and problem-solving mindset
- Willingness to learn complex HDD technologies
- Hands-on attitude and attention to detail
- Good written and verbal communication skills
- Able to follow structured troubleshooting steps
- Productivity tools such as MS Office are a must
- Proficient in programming languages such as C/C++, Python, and TCL
Benefits
- Competitive compensation package
- Excellent benefits
- Opportunities for growth and development
- Diverse and inclusive work environment
Key Skills
About Western Digital
For more than 55 years, WD has built the storage infrastructure that powers the world’s data. Now, as WD, we’re driving certainty for the AI-driven data economy—delivering the scale, reliability, and economics required to turn data into intelligence.
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