Senior Qualitative UX Researcher

Lead end-to-end qualitative research to understand user needs and inform product decisions across Suno's platform. Collaborate with cross-functional teams to synthesize actionable insights and advocate for the user experience.

Responsibilities

• Lead end-to-end qualitative research — interviews, usability tests, diary studies — across mobile, web, and platform experiences
• Develop and deploy surveys that complement qualitative findings and provide lightweight validation for hypotheses
• Collaborate closely with Product, Design, and Engineering to scope research, identify learning goals, and quickly synthesize findings into actionable insights
• Deliver research at the speed of the product team, not on a separate research timeline
• Advocate for the user across all touchpoints — from onboarding to creator tools to content discovery
• Help establish and evolve research best practices and scalable processes to support rapid experimentation and growing demand

Requirements

• 5+ years of industry experience in UX research, with a strong focus on qualitative methods in fast-paced, embedded product environments
• BA or equivalent experience in HCI, Psychology, Sociology, Anthropology, or a related field
• Deep expertise in qualitative research design, execution, and synthesis
• A track record of research that drove product decisions — you can point to specific features, pivots, or roadmap shifts your work shaped
• Comfortable working with quantitative data alongside your qual findings
• Strong communication skills and a collaborative approach — you build genuine thought partnerships with PMs and designers
• A proactive, flexible mindset — comfortable navigating ambiguity, shifting priorities, very tight timelines, and a fast pace of output

Benefits

• Company Equity Package
• 401(k) with 3% Employer Match & Roth 401(k)
• Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)
• 11 Paid Holidays + Unlimited PTO & Sick Time
• 16 Weeks of Paid Parental Leave
• Creative Education Stipend
• Generous Commuter Allowance
• In-Office Lunch (5 days a week)

Key Skills