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Principal UX Designer

Athenahealth Remote (🇺🇸 Massachusetts, United States of America)

Remote $153,000 - $259,000 Full-time Senior

Lead the design and delivery of user-centered clinical experiences across mobile, web, and EHR-integrated platforms. Collaborate with cross-functional teams to translate research into usable solutions while mentoring other designers and advocating for user needs.

Responsibilities

  • Lead design and delivery of cross-platform clinical experiences
  • Define feature interaction and visual design using the organization’s design system
  • Translate qualitative and quantitative research into design solutions
  • Collaborate with product managers, engineers, data scientists, and medical information specialists
  • Create wireframes, prototypes, and high-fidelity designs
  • Evaluate design trade-offs to balance clinical integrity, usability, and product goals
  • Mentor and review work of other designers
  • Present design direction and rationale to stakeholders

Requirements

  • 8+ years of UX or product design experience in complex informational domains
  • Demonstrated experience designing across native mobile and responsive web platforms
  • Expert proficiency in Figma and experience working with or contributing to a design system
  • Proven use of qualitative and quantitative research to inform and validate design decisions
  • Strong communication and presentation skills with experience influencing cross-functional stakeholders
  • Experience mentoring and coaching other designers
  • Portfolio demonstrating systems thinking, interaction design, and measurable outcomes from prior projects

Benefits

  • Health and financial benefits
  • Commuter support
  • Employee assistance programs
  • Tuition assistance
  • Employee resource groups
  • Collaborative workspaces
  • Flexibility and work-life balance

Key Skills

UX Design Product Design Figma Design Systems Qualitative Research Quantitative Research Communication Skills Leadership Mentorship Systems Thinking Interaction Design Measurable Outcomes EHR Integration Clinical Content AI-Enabled Design Tools

About Athenahealth

athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Our vibrant and talented employees spark the innovation and passion needed to accomplish our goals. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where we each feel comfortable bringing their best selves to work. Our dedication to creating an exceptiona

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