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Senior UX Designer
Onramp 🇺🇸 Boston, Massachusetts, United States of America
You will own the end-to-end design function for the entire product, including internal applications and customer portals. You will also lead the design of AI-native experiences and establish the company's foundational design system.
Responsibilities
- Own UX across the full OnRamp product — internal app, customer portal, AI features, and integrations
- Design AI-native experiences: agent interfaces, human-in-the-loop patterns, & key AI interaction points
- Establish OnRamp's design foundation — patterns, components, interaction standards
- Partner closely with Product and Engineering to go from problem framing through shipped work, often in compressed timelines
Requirements
- 7+ years of product design experience in B2B SaaS, with a portfolio that demonstrates strong interaction design and systems thinking
- Experience designing AI-powered or intelligent features — you understand the unique UX challenges of non-deterministic systems, progressive disclosure of automation, and building user trust in AI
- Comfort operating as a solo designer embedded in a product and engineering organization
- Strong opinions on craft, loosely held. You care about details but adapt quickly when context changes
Benefits
- Highly competitive cash compensation, equity, and benefits
- Opportunity to work directly with enterprise and mid-market clients, including Fortune 15 companies
- Collaborative, ownership-driven culture
Key Skills
About Onramp
Founded in 2020, OnRamp is the intelligent, AI-enabled customer onboarding and engagement platform that helps companies accelerate adoption, strengthen customer relationships, and unlock revenue growth. By eliminating onboarding bottlenecks, automating workflows, and providing visibility into progress, OnRamp enables enterprises to deliver value faster, reduce churn, and expand revenue opportunities. Backed by Koch Disruptive Technologies, Javelin Venture Partners, Contour Venture Partners, Pear VC, and other leading investors, OnRamp already serves multiple Fortune 15 companies and continues to help enterprises transform customer success into revenue growth.
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