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Senior Product Designer
Crimson Education Remote (🇮🇳 Phudung, Dirang ADC, India)
You will map complex operational workflows for counselors and strategists to design intuitive, high-impact product experiences. Additionally, you will lead continuous discovery efforts and collaborate with cross-functional teams to translate research into reliable, scalable product improvements.
Responsibilities
- Build deep domain expertise by mapping day-to-day workflows of counselors, strategists, and student success managers
- Run continuous discovery using shadowing, interviews, and prototype testing to uncover pain points and workarounds
- Translate reality into UX by turning messy operational realities into clear product flows, interaction models, and information architecture
- Design end-to-end experiences to solve complex workflow tools and systems
- Collaborate strategically with Product, Engineering, and Operations teams to shape direction and priorities
- Drive empathy by helping the wider team build shared understanding through storytelling, artifacts, and reviews
- Measure impact by using research and data to evaluate if design decisions are making work faster and more reliable
Requirements
- 5+ years of experience in B2B SaaS, workflow software, CRMs, or complex operational products
- History of turning research into shipped product improvements
- Systems thinking to design multi-step, exception-heavy workflows with high information density
- Leadership skills to lead discovery and influence direction
- Craft skills with strong interaction and visual design skills paired with sound product judgment
- Communication skills to work seamlessly with PMs, engineers, and domain experts
Benefits
- Rapidly growing startup with a flexible working environment
- Limitless development and exposure with a $1000 individual training budget per year
- Psychologist on staff for support
- Insightful fireside chats and workshops to help support high-performing and ambitious teams
- Radical Candor feedback approach
- Global player with 28 markets across the globe and option to work from multiple offices or remotely
Key Skills
About Crimson Education
Crimson supports students from around the world to become world-class leaders. What started 10 years ago as an admissions consultancy helping Kiwi students get into the world’s top colleges has turned into an ecosystem of online education products that allow students around the world to accelerate their studies from pre-primary to postgraduate. Through rapid innovations in product and tech, we have scaled our impact and supercharged the education careers of over 100,000 students from more than 60 countries. Services include in-depth US, UK, EU and Australian university admissions support, Australia and New Zealand medical school admissions support, local curriculum tutoring, and extracurricular mentoring. Visit the Crimson Education website to learn more about our network, our edtech platforms and free resources for families.
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