Graphic Designer / Customer Service Representative

The Graphic Designer/CSR manages the front-counter operations of the Jupiter sales office while providing expert design consultations for walk-in clients. They are responsible for creating high-impact visual solutions and ensuring all projects are accurately entered and production-ready.

Responsibilities

• Serve as the primary representative of the organization at our Jupiter sales office with a friendly, welcoming attitude
• Greet walk-in clients, answer phones, and manage the “front of house” experience
• Work directly with clients - in-person, via email, or by phone - to understand project requirements
• Provide expert guidance on design concepts, material selection, and production options
• Produce professional, high-impact designs for a variety of projects across multiple production methods and ensure files are press-ready

Requirements

• Proficiency in Adobe Creative Suite (InDesign, Illustrator, and Photoshop)
• A strong portfolio showcasing a range of print design work and layout skills
• Exceptional interpersonal skills with the ability to handle walk-in traffic with grace and professionalism
• Critical thinking skills to identify the best production approaches for unique client problems
• High attention to detail and the ability to multitask in a “interrupt-driven” environment
• Efficient time management and organizational skills

Benefits

• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development

Key Skills