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Staff Product Designer

Workwave 🇺🇸 United States of America

Onsite $150,000 - $160,000 Full-time Senior

The Staff Product Designer will lead design strategy for complex, cross-product initiatives and serve as a strategic partner to product, engineering, and executive leadership. This role involves mentoring designers, driving design excellence, and championing user-centered methodologies to solve complex product challenges.

Responsibilities

  • Lead design strategy for complex, cross-product initiatives that impact multiple teams and customer segments
  • Partner with Product Management, Engineering, and Executive Leadership to define product vision and roadmap priorities
  • Champion user-centered design principles and Jobs-to-be-Done methodology across the organization
  • Identify and drive opportunities for design innovation, particularly around AI-driven features and data-driven insights
  • Serve as a design advocate in strategic planning discussions, ensuring user needs are central to business decisions

Requirements

  • 8+ years of product design experience with a strong portfolio demonstrating complex B2B/SaaS product design and measurable business impact
  • 3+ years of experience leading large-scale, multi-team design initiatives in fast-paced environments
  • Proven track record of designing products for non-technical users and complex enterprise software
  • Experience designing for AI-powered features or data-driven product experiences
  • Demonstrated success working in high-growth companies with evolving product portfolios

Benefits

  • Competitive salary range of $150,000 - $160,000 a year
  • Robust benefits package, including health and dental, generous paid time off and 401k with company match
  • Tuition reimbursement
  • Robust Employee Assistance Program
  • 24/7 access to virtual medical care with Teladoc
  • Quarterly awards based on peer nominations
  • Regional discounts and perks
  • Opportunities to participate in charitable events and give back to the community

Key Skills

Product design B2B/SaaS product design AI-powered feature design Data-driven product design User-centered design Jobs-to-be-Done methodology Design leadership Cross-functional collaboration Systems thinking Design systems Figma Adobe Creative Suite Prototyping User research Usability testing Service design Customer journey mapping Service blueprinting Design operations Process improvement Leadership Mentorship Communication Problem-solving

About Workwave

WorkWave delivers innovative software and fintech solutions to the millions of hardworking service professionals that keep the world safe, clean and beautiful. Partnering with over 8,000 customers worldwide, the leading lawn care, pest control, commercial cleaning and security guarding companies rely on its end-to-end SaaS solutions to run and grow their businesses - everything from customer acquisition to mobile communications to billing and invoicing, and beyond. Backed by decades of experience, passionate teams, and strong commitment to its customers, WorkWave’s vision is to empower the world’s mobile service workers to build a brighter future. WorkWave has been recently named an Inc. Power Partner and a Top 100 Software Company. For more information, visit workwave.com.

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