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Founding Product Designer
Tierzero 🇺🇸 San Francisco, California, United States of America
You will design core workflows and dashboards for AI agents while translating complex system behaviors into intuitive user experiences. You will partner closely with engineers to define interaction patterns, guardrails, and failure modes for high-scale production environments.
Responsibilities
- Design core workflows and dashboards for AI agents that investigate incidents and production issues
- Translate complex system behavior into clear, trustworthy user experiences
- Define guardrails and interaction patterns so automation is safe, reversible, and predictable
- Partner tightly with engineers to shape product decisions, defaults, and failure modes — not just visuals
- Design dense, high-signal interfaces for engineers operating under time pressure
- Help define how humans supervise, correct, and collaborate with AI agents
- Create interaction models for long-running, multi-step agent workflows
- Iterate rapidly with customer feedback from real incidents and on-call scenarios
- Contribute to everything from product direction to sales demos to onboarding flows to office snacks
Requirements
- Has a valid US Visa or work permit
- Works in SF in person 3 days a week
- 6+ years of experience as a Product Designer
- Has designed complex systems, dashboards, or internal / operator-facing tools
- Is comfortable with dense information, tradeoffs, and designing for failure modes
- Thinks in workflows, states, and guardrails — not just screens
- Is deeply product-minded and customer-first
- Can collaborate tightly with senior engineers and challenge decisions when needed
- Has worked at a startup before (or a high-bar product team) and survived
Benefits
- Medical, Dental, Vision insurance
- 401(k)
- Lunch & Dinner in the office
- Snacks and drinks
- M4 MacBook + iPad Air
- Figma, FigJam, and a near-unlimited budget for tools that help you design and think better
Key Skills
About Tierzero
Coding agents are writing software. Let production agents run software. TierZero production agents handle the incidents, alerts, CI test failures, internal support issues and more that fragment your team's day. https://tierzero.ai
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