Lead Product Designer, Growth
Rakuten Rewards 🇺🇸 San Francisco, California, United States of America
The Lead Product Designer, Growth will own the end-to-end design and set the design direction for Rakuten’s core member experience across Web, iOS, and Android, from initial problem framing through to shipped product. This role involves defining foundational UX patterns, driving research, and shaping squad-level vision through compelling presentations.
Responsibilities
- Own end-to-end design and set the design direction of Rakuten’s core member experience across Web, iOS, and Android
- Define foundational UX patterns and interaction standards that scale and uplift craft
- Drive research and competitive analysis to uncover pain points and validate solutions
- Shape squad-level vision, influence product direction through compelling presentations, and build stakeholder buy-in
Requirements
- Bachelor's degree (or equivalent) in Human-Computer Interaction, UI/UX, Graphic Design, or a related discipline
- 6+ years designing digital products (Web and iOS/Android) in close partnership with Product and Engineering
- Portfolio demonstrating end-to-end product design with clear evidence of process, decision-making, and measurable outcomes
- Demonstrated experience setting design direction for large product areas and driving cross-functional alignment
- Proficiency with design and prototyping tools, e.g., Figma, Adobe Creative Suite, InVision, Framer
Benefits
- Discretionary bonus
- Health, vision, dental insurance
- 401k matching
- PTO
- Volunteer Time Off (VTO)
- Other employee benefits
Key Skills
About Rakuten Rewards
In Japanese, Rakuten stands for “optimism.” It means we are hopeful for the future and believe we can make tomorrow better by what we do today. So we challenge ourselves to evolve, innovate and experiment to create a more rewarding, happier future for everyone. Our Rakuten International portfolio spans e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our diverse businesses unite on a singular mission to make life more rewarding for our customers, our clients, our communities and each other. This dedication defines our vision for the future and animates our passion to reward every day. If you'd like to join our team, we'd love to hear from you.
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