UX Researcher, UX Research, WWGS
Amazon 🇺🇸 Austin, Texas, United States of America
The UX Researcher will independently plan and execute mixed-methods research, including usability studies and generative discovery, to inform product strategy and design decisions for Worldwide Grocery Stores experiences. Key duties involve synthesizing complex findings into clear narratives to guide stakeholders and contributing to team research standards and processes.
Responsibilities
- Design and conduct end-to-end research studies using qualitative and quantitative methods
- Synthesize findings into clear insights and recommendations that drive product and design decisions
- Partner with UX designers, product managers, and business stakeholders to identify research opportunities and integrate insights into the product development lifecycle
- Communicate research findings to cross-functional teams and leadership through presentations, reports, and artifacts
- Contribute to team research standards, processes, and knowledge-sharing practices
- Support Guided Self-Service research initiatives, enabling product teams to conduct lightweight research with appropriate guidance
Requirements
- 3+ years of proven success leading User Research projects with demonstrated impact experience
- Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
- Experience (end to end) with all aspects of research (study design, recruiting, moderation, analysis, reporting)
- Experience with lab-based user testing, remote testing, iterative prototype testing, survey design, and usage of multiple methods within a study
- Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas)
Benefits
- Comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
- 401(k) matching
- Paid time off
- Parental leave
Key Skills
About Amazon
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa
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