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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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Product Designer

Tebra 🇨🇷 Heredia Province, Costa Rica

Full-time

This role involves contributing to the vision and design strategy by connecting customer and business value, utilizing strong creative skills to evolve ideas that drive innovation for the Tebra platform. The designer will facilitate cross-functional ideation sessions, utilize design system guidelines, and partner closely with product and engineering counterparts.

Responsibilities

  • Contribute to the vision and design strategy that connects customer and business value
  • Build and utilize product knowledge to navigate ambiguity, identify opportunities, and define customer problem statements
  • Facilitate cross-functional, collaborative ideation sessions using a variety of methods
  • Make proficient use of design system guidelines and contribute to components and patterns that include optimization and refinements to structural elements and patterns
  • Lead customer research sessions with some support and: interview customers effectively; guide the process to glean effective insights; uncover and socialize areas of opportunity

Requirements

  • 3+ years of experience in a FT Product Design role (not inclusive of internships or bootcamp courses)
  • Experience in B2B and/or B2C (SMB customer experience a plus; previous Healthcare a plus)
  • A portfolio that demonstrates the following: Ability to deliver simplified, intuitive, and responsive user experiences for complex operations and flows—AI native experiences a plus (desktop web, mobile web, native app)

Benefits

  • Healthcare benefits
  • Discount through Dell for work from home basics
  • Gympass for access to health and fitness apps
  • Telus Employee Assistance Program for mental health resources

Key Skills

Product design Customer-focused design Collaboration Cross-functional teams Design systems Prototyping User research User experience (UX) design User interface (UI) design Interaction design Responsive design Mobile design Figma Adobe Creative Suite Design principles Color theory Typography Communication Problem-solving Time management Attention to detail Creativity

About Tebra

PatientPop is now part of Tebra. Tebra is a leading healthcare technology company dedicated to empowering independent practices with innovative EHR and automation solutions. Our comprehensive platform integrates practice growth, patient experience, care delivery, billing, and data insights to streamline operations and enhance patient care. Serving over 165,000 providers and managing 190 million patient records, Tebra is committed to modernizing healthcare and ensuring the success of independent practices.

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