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The primary duties involve promoting brand image internally and externally, utilizing sales techniques to maximize revenue while maintaining guest loyalty, and encouraging sales packages or tours. Additionally, the role requires answering guest questions, relaying messages accurately, and adhering to all company policies and service standards.
Responsibilities
- Determine and give complimentaries to guests as gifts for their patronage
- Answer guest questions about property facilities and services
- Receive, record, and relay messages accurately, completely, and legibly
- Follow all company policies and procedures
- Maintain confidentiality of proprietary information
- Protect company assets
- Welcome and acknowledge all guests according to company standards
- Develop and maintain positive working relationships with others
Requirements
- High school diploma or GED equivalent
- No related work experience required
- No supervisory experience required
- No license or certification required
Key Skills
About Marriott
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
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