Senior Product Designer (Mobile App) (all genders)

The Senior Product Designer will lead continuous discovery and rapid iteration to transform complex VAT and payment workflows into seamless mobile experiences for the Pay2Reclaim platform. This involves owning the end-to-end journey for travelers, ensuring high-trust financial interactions while leveraging data to drive evidence-based design decisions.

Responsibilities

• Champion 'Apple-esque' mobile simplicity by transforming dense payment and expense workflows into clear, elegant, and high-trust interactions for travelers on the move
• Lead iteration-based discovery, partnering within the Product Trio to navigate ambiguity and drive continuous discovery, rapidly prototyping and validating solutions to ensure every release simplifies global fiscal complexity
• Architect high-trust financial journeys, defining the logic and flow of sophisticated payment systems, ensuring transparency and precision while minimizing user friction in high-stakes regulatory environments
• Drive evidence-based impact, leveraging quantitative data and A/B testing alongside qualitative insights to validate hypotheses, iterate on interaction models, and drive measurable improvements in mobile adoption and reclaim success rates
• Balance strategic horizons, delivering production-ready mobile outputs for immediate impact while navigating research-led discovery for future financial opportunities and shaping our long-term innovation roadmap

Requirements

• 6+ years of experience leading design for high-scale B2C native products for Android and iOS
• Proven ability to distill complex data ecosystems into elegant, 'Apple-esque' user journeys through rigorous iterative testing
• Expertise in leveraging quantitative data and A/B testing alongside qualitative insights to validate hypotheses, iterate on designs, and drive evidence-based product decisions
• Self-organized and decisive, with the ability to manage multiple design horizons simultaneously
• Strong storyteller with excellent English skills, capable of aligning stakeholders and advocating for the user
• Experience with Product Trio model and structured discovery techniques (e.g., PRFAQs, Amazon 6-pagers) is a strong plus
• Familiarity with digital payments, expense management, corporate travel frameworks (VAT, tax, corporate travel policy) is a strong plus
• Passionate about AI-assisted design and agile product development, with a growth mindset and curiosity to explore how emerging tools can shape the next generation of user experiences

Benefits

• Competitive pay with a 13th-month bonus and Reward bonus
• Hybrid working model with flexibility to work from both home and office
• Recognition that matters, with meaningful rewards and long-term commitment opportunities
• Comprehensive benefits, including private health insurance for you and family members, plus full statutory coverage (social, health, unemployment)
• Time to recharge, with 18 days of paid leave per year, including sick days
• Continuous growth, with a dedicated learning budget, access to Udemy, English classes, mentoring, and global workshop/business forum opportunities
• Support for your day-to-day, with meal and parking allowances
• Culture that empowers, with company trips, year-end celebrations, structured quarterly team bonding, culture activities for x-team collaboration
• Refer and earn, with a generous referral bonus for every successful hire you bring in

Key Skills