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Staff UX Researcher

Honeybook 🇺🇸 New York, New York, United States of America

Hybrid $84,000 - $105,000 Full-time Mid-level

This role is central to shaping Research operations by owning and evolving the research repository, developing new programs, and refining processes to amplify research impact across the organization. Key duties include supporting end-to-end research operations, standardizing documentation, driving repository growth, and collaborating with leadership on operational needs and visibility initiatives.

Responsibilities

  • Support operational aspects of the end-to-end research process
  • Standardize and maintain UX research methods and documentation
  • Collaborate with UX Research and Design leadership
  • Partner with research managers to drive visibility of research projects
  • Stay current on research operations trends and manage the research operations budget

Requirements

  • Strong operator with experience in research or similar teams
  • Strong sense of ownership and foresight
  • Proven collaboration skills
  • AI adopter with experience using AI tools
  • Flexibility and adaptability

Benefits

  • Mission-driven company
  • Impactful work
  • Competitive salary and equity
  • Wellness programs
  • Unlimited paid time off
  • Exceptional family leave policies

Key Skills

Research operations UX research Project management Collaboration Communication AI tools Attention to detail Problem-solving Organizational skills Time management Budgeting Research methods Design thinking User-centered design

About Honeybook

HoneyBook is the leading AI-powered business management platform for small business owners. Designed to bring speed, clarity, and confidence to daily operations, the platform supports everything from capturing leads to managing client communication, contracts, and payments. With AI embedded throughout, members benefit from actionable insights and automation that streamline work and unlock growth. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter. If you are looking for a values-driven, fast-paced, and intellectually charged environment, HoneyBook is the right place for you. Join us, we're hiring!

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