UX Designer, ServiceNow (Part-time, On Call)

The role involves designing and supporting user-centered experiences within the ServiceNow platform, including forms, portals, and workflows. This requires collaboration with product owners, researchers, and delivery teams to translate requirements into effective ServiceNow designs.

Responsibilities

• Design and support user-centered experiences within the ServiceNow platform
• Collaborate with product owners, developers, UX researchers, and delivery teams to translate requirements into effective ServiceNow designs
• Apply UX best practices while working within ServiceNow platform constraints and patterns
• Create and iterate on design artifacts such as wireframes, flows, and interaction designs aligned to ServiceNow capabilities

Requirements

• 3 or more years of UX design experience, including hands-on experience designing and building solutions in ServiceNow
• 3 or more years of demonstrated experience working within enterprise platforms or design systems
• Must be able to obtain and maintain a Federal public trust clearance
• US Citizenship Required

Benefits

• Opportunity to work on complex and challenging projects
• Collaborative and dynamic work environment
• Professional development and growth opportunities
• Flexible work arrangements

Key Skills