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Founding Product Designer

Tierzero 🇺🇸 San Francisco, California, United States of America

Hybrid Full-time Senior

The founding product designer will invent and build the core product experience from the ground up, working closely with leadership and engineering to design core workflows for AI agents investigating incidents and translating complex system behavior into trustworthy user experiences. Responsibilities also include defining guardrails for automation, partnering with engineers on product decisions, and designing dense interfaces for engineers under pressure.

Responsibilities

  • Design core workflows and dashboards for AI agents that investigate incidents and production issues
  • Translate complex system behavior into clear, trustworthy user experiences
  • Define guardrails and interaction patterns so automation is safe, reversible, and predictable
  • Partner tightly with engineers to shape product decisions, defaults, and failure modes — not just visuals

Requirements

  • 6+ years of experience as a Product Designer
  • Has designed complex systems, dashboards, or internal / operator-facing tools
  • Is comfortable with dense information, tradeoffs, and designing for failure modes
  • Thinks in workflows, states, and guardrails — not just screens
  • Is deeply product-minded and customer-first

Benefits

  • Medical, Dental, Vision insurance
  • 401(k)
  • Lunch & Dinner in the office
  • Snacks and drinks
  • M4 MacBook + iPad Air
  • Figma, FigJam, and a near-unlimited budget for tools that help you design and think better

Key Skills

Product design Complex systems design Dashboard design Internal tool design Operator-facing tool design Workflows States Guardrails AI Automation Interaction design User experience design Visual design Cross-functional collaboration Communication Storytelling Leadership Mentoring Figma FigJam Design thinking User-centered design

About Tierzero

Coding agents are writing software. Let production agents run software. TierZero production agents handle the incidents, alerts, CI test failures, internal support issues and more that fragment your team's day. https://tierzero.ai

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