Principal UX Researcher - UK (Remote)

The Principal UX Researcher will drive the research strategy for the Immersive One platform, unifying products, personas, and complex workflows through mixed-method research. They must transform data into strategic narratives to influence roadmaps and build a repeatable learning engine for the organization.

Responsibilities

• Be the key driver of the Immersive One platform research strategy, unifying products, personas, and complex workflows
• Run mixed-method research at product pace: interviews, usability/task testing, concept and prototype evaluation, tree tests, card sorts, surveys, and longitudinal work when it’s the right tool
• Transform raw qualitative and quantitative data into high-impact, compelling strategic narratives that decisively influence roadmaps, prioritization, and major investment decisions
• Bridge the gap between grand research vision and immediate execution, translating multi-quarter platform blueprints into actionable, high-impact outcomes
• Architect research frameworks, playbooks, and enablement practices that multiply research effectiveness and elevate organizational maturity

Requirements

• Deep experience leading research in B2B SaaS / enterprise or other complex product environments
• Visionary leadership in research, defined by systems-level thinking and mastery of qualitative and quantitative methodologies
• Track record of influencing strategy and building repeatable research practices
• Proven track record of spearheading research within vast enterprise, multi-product, or platform ecosystems
• Demonstrated capability to shift product strategy at an architectural level

Benefits

• Time off, flexible and remote working so you can work when is best for you
• Enhanced parental leave, mindfulness groups, critical illness cover
• Career and learning development through the platform and our ‘Learn Anything’ fund
• Share in the company's success with share options, sales incentives, and Recognition & Rewards

Key Skills