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UX Researcher

Attain 🇺🇸 Chicago, Illinois, United States of America

Onsite $100,000 - $140,000 Full-time Mid-level

The UX Researcher will own the end-to-end research process for consumer apps, including recruiting, conducting, synthesizing, and reporting using various methodologies like interviews and usability testing. They will proactively identify and prioritize research needs in partnership with design, engineering, and marketing teams.

Responsibilities

  • Proactively identify and prioritize research needs for the Product organization in partnership with design, engineering, and marketing
  • Own the end-to-end research process for Attain's suite of consumer apps, including recruiting, conducting, collecting, synthesizing, and reporting
  • Prioritize speed-to-insight over perfection, delivering actionable insights on timelines that align with product development cycles
  • Build research plans using a variety of cutting-edge research methods
  • Analyze user behaviors and insights to compile and present concise and actionable recommendations based on findings

Requirements

  • Bachelor's and/or Advanced degree in human-computer interaction, psychology, design, or related field
  • 2+ years of experience in applied product research, preferably at a startup or early-stage company environment
  • Financial tech and/or consumer mobile application experience is a plus
  • Experience conducting research on gamification, rewards, or engagement features is a plus
  • Strong understanding of strengths and shortcomings of varied research methodologies and when to apply them

Benefits

  • Opportunity to work with hands-on leaders and mission-driven individuals
  • Collaborative and dynamic work environment
  • Chance to contribute to building a more equitable and efficient data-sharing ecosystem

Key Skills

UX research Applied product research Financial tech Consumer mobile applications Gamification Rewards Engagement features Research methodologies Qualitative research Quantitative research User-centered design Design thinking Agile methodologies Cross-functional collaboration Communication Leadership Mentoring

About Attain

Attain is a finance AI copilot designed to empower homebuyers as they navigate the complexities of home financing and get mortgage-ready. In today’s world, achieving homeownership has never been more difficult—it’s one of the biggest challenges facing society. More than ever, buying a home requires careful preparation, expert guidance, and solid support. Attain securely connects to users’ financial information—including income, credit, debt, and assets—along with other relevant data sources, to deliver personalized, transparent advice on credit optimization, savings plans, down payment assistance, debt reduction, mortgage options, budgeting, taxes, and more. Additionally, Attain enables homebuyers to collaborate effortlessly with their real estate agent, mortgage broker, or lender directly in the app.

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