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"Design is where science and art break even."

— Robin Mathew

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T

Senior UX Researcher

Trinet 🇮🇳 Hyderabad, Bahadurpura mandal, India

Onsite $110,000 - $140,000 Full-time Senior

The Senior User Experience Researcher will drive improvements and new product generation by developing a deep understanding of customers and colleagues through conducting UX research. Responsibilities include owning research projects, determining appropriate research methods, analyzing data, and presenting actionable insights to inform design decisions.

Responsibilities

  • Champion the user throughout the product development lifecycle
  • Own UX research projects by planning and conducting UX research for software products and potentially for services
  • Determine the appropriate UX research method or mix of methods based on stakeholders' research questions
  • Develop a research plan, collect data and analyze, synthesize and summarize qualitative and quantitative data to inform design decisions
  • Present UX research findings and insights
  • Screen, recruit and schedule research participants
  • Use readily available technology for remote UX research
  • Evangelize UX research
  • Share ways to improve UX research processes, collaboration with other teams, etc.

Requirements

  • Bachelor's or Master's degree in Psychology, Human-Computer Interaction (HCI), Design, Cognitive Science, Sociology, Anthropology, or Computer Science
  • Typically 5 to 8 years professional experience in the enterprise or other complex software space, as a user experience researcher required
  • Typically 5 to 8 years of experience with evaluative and generative research required

Benefits

  • Opportunity to work with a leading provider of comprehensive human resources solutions
  • Collaborative and dynamic work environment
  • Professional development and growth opportunities

Key Skills

Knowledge of research methods through all phases of software development Understand data analysis and synthesis Ability to formulate clear and understandable reports and present/communicate findings to internal leadership teams Skillfully give and receive feedback to and from stakeholders and manager Effective presentation, verbal and written communication skills, and ability to facilitate collaborative sessions Successfully manage multiple projects and meet deadlines Creative problem-solving skills Ability to navigate complex stakeholder relationships Ability to lead and influence without authority Align UX research studies with product and business goals Ability to coach or mentor less experienced UX Researchers Human-centered design principles User experience research Qualitative and quantitative data analysis UX research methods Stakeholder management Communication and collaboration

About Trinet

TriNet (NYSE: TNET) provides small and medium-size businesses (SMBs) with full-service HR solutions tailored by industry. To free SMBs from HR complexities, TriNet offers access to human capital expertise, benefits, risk mitigation and compliance, payroll and real-time technology. From Main Street to Wall Street, TriNet empowers SMBs to focus on what matters most—growing their business.

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