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Staff Product Designer, Enterprise AI
Hinge Health đşđ¸ San Francisco, California, United States of America
The Staff Product Designer will drive the vision and strategy for member onboarding, designing highly personalized, habit-forming experiences that scale across the product. This involves hands-on design leadership, collaborating cross-functionally, and influencing product direction based on user insights.
Responsibilities
- Drive the vision and strategy for member onboarding
- Define both long-term and near-term vision for the member onboarding experience that feels curated, informative, and effortlessâwhile directly advancing key business and health outcome goals
- Design highly personalized, habit-forming experiences
- Leverage member input, behavioral insights, and data signals to create tailored onboarding journeys that help members build sustainable healthy habits and maximize outcomes across diverse personas
- Deliver a world-class product experience that scales
- Apply modern UI, thoughtful UX, and engaging motion design to create intuitive, high-quality experiences
- Develop scalable patterns and contribute to shared systems that elevate design consistency across the organization
- Enable successful program launches through strong design principles
- Provide hands-on design leadership for new program onboarding flows
- Establish clear principles, share learnings, and ensure cohesive end-to-end experiences across launches
- Collaborate smoothly across teams and platforms
- Partner closely with Product, Engineering, Data, Clinical, and Operations teams to deliver integrated onboarding experiences on app with native mobile best practices
- Influence product direction and drive leadership alignment
- Form clear perspectives on onboarding flow grounded in user insights
- Communicate ideas effectively through storytelling and visualization to shape product direction and secure leadership buy-in
- Champion quality, accessibility, and inclusion
- Ensure onboarding experiences are accessible, inclusive, and thoughtfully designed to support members with diverse abilities, backgrounds, and needs
Requirements
- Design craft mastery: Expertise in interaction and visual design, with a track record of advancing the craft and inspiring excellence across teams
- Strategic problem-solving: Experience leading ambiguous problem spaces, setting vision, and defining design strategy across products or platforms
- Data-informed design: Proficient in forming hypotheses, running A/B or multivariate tests, facilitating user research, and leveraging data science insights to optimize experiences
- Influence and communication: Highly effective communicator with the ability to align teams and influence senior stakeholders around design direction
- Mentorship and team development: Demonstrated success mentoring designers and elevating the overall quality and impact of team output
- Prototyping and innovation: Deep prototyping skills used to drive product alignment, experimentation, and innovation
- System-level design thinking: Expertise in scalable flows, component design, and building cohesive design systems
- Research synthesis and strategic insight: Fluency in synthesizing research and data, translating insights into actionable, strategic design opportunities
Benefits
- Comprehensive health insurance
- 401(k) matching
- Flexible PTO policy
- Professional development opportunities
- Access to mental health resources
- Employee assistance program
- Tuition reimbursement
- Leadership training program
- Ongoing personalized coaching and career development support
- Casual work environment
- Core value initiatives
Key Skills
About Hinge Health
Hinge Health is focused on scaling and automating the delivery of health care, starting with musculoskeletal conditions. Leveraging an AI-powered care model, a wearable device, and access to expert clinicians, Hinge Health delivers personalized, evidence-based care that helps people move beyond pain, improving member outcomes and experiences and reducing costs for clients. The company is headquartered in San Francisco, California. Weâre hiring! Join us at hingehealth.com/careers
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