Product Designer - eComm pillar / MarTech

The role involves working with cross-functional teams to improve acquisition and retention by optimizing user journeys for registration, subscription conversion, and account management. Responsibilities include conducting user research, translating insights into testable artifacts, defining user flows, creating production-ready design assets, and collaborating with engineers for high-quality shipping.

Responsibilities

• Work with key partners across the business to achieve shared goals
• Carry out user research alongside your team to understand user behaviour and identify needs
• Articulate key insights and translate them into testable artefacts like sketches, user flows or interactive prototypes
• Define user flows and journeys, ensuring clarity and alignment across teams
• Create production ready design assets and work with engineers to ensure a high quality experience is shipped

Requirements

• Portfolio that demonstrates design process and core craft skills including interaction and visual design across mobile and web
• Some experience iterating or launching products by working collaboratively with engineers, product managers and other designers in an agile way
• Understanding of technologies used to build world-class mobile product experiences
• Experience in agile working and sprints, will be hands-on with user-acceptance testing (UAT) and have a familiarity with the fundamentals of accessibility and usability

Benefits

• Highly competitive pension or 401(k) plan
• Private health insurance
• 24/7 access to counselling and wellbeing resources through our Employee Assistance Program
• Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year
• Generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home

Key Skills