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Founding Product Designer

Tierzero 🇺🇸 San Francisco, California, United States of America

Hybrid $120,000 - $180,000 Full-time Senior

The founding product designer will invent and build the core product experience from the ground up, working closely with leadership and engineering to design core workflows for AI agents investigating incidents and translating complex system behavior into trustworthy user experiences. This involves defining guardrails for automation, shaping product decisions with engineers, and designing dense interfaces for engineers under pressure.

Responsibilities

  • Design core workflows and dashboards for AI agents that investigate incidents and production issues
  • Translate complex system behavior into clear, trustworthy user experiences
  • Define guardrails and interaction patterns so automation is safe, reversible, and predictable
  • Partner tightly with engineers to shape product decisions, defaults, and failure modes
  • Design dense, high-signal interfaces for engineers operating under time pressure

Requirements

  • Has a valid US Visa or work permit
  • Works in SF in person 3 days a week
  • 6+ years of experience as a product designer
  • Has designed complex systems, dashboards, or internal / operator-facing tools
  • Is comfortable with dense information, tradeoffs, and designing for failure modes

Benefits

  • Medical, Dental, Vision insurance
  • 401(k)
  • Lunch & Dinner in the office
  • Snacks and drinks
  • M4 MacBook + iPad Air
  • Figma, FigJam, and a near-unlimited budget for tools that help you design and think better

Key Skills

Product design Complex system design Dashboard design Internal tool design Operator-facing tool design Dense information design Tradeoff design Failure mode design Interaction design User experience design User interface design AI agent design Incident investigation design Production issue design Guardrail design Interaction pattern design Automation design Reversible design Predictable design Engineer collaboration Product decision shaping Default shaping Failure mode shaping High-signal interface design Time pressure design Figma FigJam

About Tierzero

Coding agents are writing software. Let production agents run software. TierZero production agents handle the incidents, alerts, CI test failures, internal support issues and more that fragment your team's day. https://tierzero.ai

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