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This role involves discovering customer needs through research, defining problems via competitive analysis, and designing customer-centric solutions using various frameworks, delivering UI specifications and rationale to the development team. You will articulate complex visions through simple designs, engage with customers iteratively, and collaborate across design, product, and development teams to meet feature requirements.
Responsibilities
- Discovery: Work with PM to discover customer’s needs by doing customer research
- Define: Do competitive analysis and external trends analysis and define the problems, usability criteria and critical success factor
- Design: Use different design frameworks to produce the customer-centric solution and deliver, personas, user scenarios/stories, storyboards, Journey Map, User Flows, Wireframes
- Deliver: UI with spec, communicate the rationale behind the design, help dev team move forward
- Articulate complex visions through simple and novel designs
- Engage with customers and learn quickly through iterative prototyping
- Participate in customer research and apply insights to generate designs that deliver customer delight
Requirements
- 3-5 years of working experience as UX Designer
- Experience with designing B2B SaaS applications
- Customer-centric design mindset
- Passion for creating products that resonate on an emotional level and drive business results
Benefits
- Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options
- We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our offices
- We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform
- Employee well-being is also top of mind for us
- We host quarterly wellness education sessions to encourage self care and personal growth
Key Skills
About 6sense
6sense is on a mission to revolutionize the way B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue. Customers report 2X increases in average contract value, 4X increases in win rate and 20-40% reduction in time to close deals. Know everything, do anything, with 6sense.
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