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Product Designer
Blink - The Employee App 🇺🇸 Boston, Massachusetts, United States of America
The Product Designer will own the entire design process from initial discovery and concept exploration through to detailed UI specifications and developer handoff, while also conducting user research like customer interviews and usability testing to ensure designs meet real user needs. They will partner closely with the product manager and engineering team within a squad to shape product direction from discovery through delivery, including supporting pre-sales efforts with rapid prototyping.
Responsibilities
- End-to-End Product Design: Own the design process from early discovery and concept exploration through to detailed UI specs and developer handoff
- User Research & Discovery: Get your hands dirty with research — running customer interviews, contextual inquiries, and usability testing to ground every design decision in real user needs
- Pre-Sales Design Support: Partner with the PM and sales team to bring product concepts to life quickly — creating high-fidelity prototypes, interactive demos, and visual mockups that help win complex enterprise deals
- Design System Stewardship: Be a guardian and contributor to Blink's design system, ensuring consistency across mobile and web while evolving components to meet the needs of new product areas
- Squad Collaboration: Work as an embedded member of the squad alongside engineering and product management, participating in sprint ceremonies, design reviews, and daily decision-making
- Cross-Platform Excellence: Design mobile-first experiences that work for frontline workers in challenging environments (low connectivity, shared devices, varied literacy levels) while also delivering polished desktop experiences for admins and integrators
Requirements
- 5+ years of product design experience
- Strong portfolio demonstrating end-to-end ownership of B2B SaaS products
- Mobile-first design expertise
- Research-driven mindset
- Design tool proficiency
- Systems thinking
- Communication skills
- Squad-player mentality
Benefits
- A competitive salary
- Generous equity allocations with significant upside potential
- 20 day's leave + public holidays
- 401(k) A generous plan to help you save for a bright future
- Private health insurance - we'll pay for your medical, dental, and vision coverage
- Enhanced parental leave
- Additional time off between Christmas and New Year
- The ability for you to grow, learn and solve a variety of challenges, working in a supportive environment with smart, talented people
- Social events (lunches, breakfasts, nights out)
Key Skills
About Blink - The Employee App
Blink is the mobile-first employee experience platform that connects your people, systems, and culture in one super-app. It bridges the digital divide between deskless and desk-based workers, supercharging employee communication and engagement at industry-leading companies like McDonald's, Nokia, Domino’s, JD Sports, RATP Dev, and Stagecoach. Blink is the top-rated Employee Communications Application on Gartner Peer Insights and a Leader in the G2 Grid for Best Employee Engagement Software.
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