The UX Designer will be responsible for maturing the Design System, architecting and maintaining design tokens and variables for consistency across United's digital ecosystem. This role also involves leading AI-powered prototyping workflows and ensuring all system components meet WCAG accessibility standards.
Responsibilities
- Architect and maintain a world-class design system
- Define and manage design tokens and variables (color, typography, spacing, etc.) to ensure a seamless handoff between design and engineering
- Lead the team in AI-powered prototyping workflows
- Use Figmaâs advanced features and AI integrations to create high-fidelity, logic-driven simulations
- Manage the integration between Figma, Mac-based workflows, and Cloud environments to ensure assets are synced, version-controlled, and accessible across global teams
- Transform unmet user needs into successful product launches for united.com and the United app using a systems-thinking approach
- Conduct qualitative and quantitative research
- Use data to validate how design system changes impact overall usability and business metrics
- Ensure all system components meet WCAG accessibility standards from the token level up to the final UI
- Work closely with developers to ensure the technical feasibility of the design system and its successful implementation in code
Requirements
- Proven experience creating and scaling complex design systems, specifically using Variables and Tokens to manage multi-platform themes
- Expert-level proficiency in Figma (including advanced prototyping, auto-layout, and components) and experience with Cloud-based design management
- Hands-on experience using AI tools and plugins within Figma to speed up workflows, generate content, or create smart prototypes
- 3+ Years of Industry Experience
- A portfolio that showcases not just 'final screens,' but the underlying systems, workflows, and sketches that powered them
- Technical Literacy: Deep understanding of responsive design patterns and how design decisions translate into CSS/code
- Ability to clearly articulate the ROI of a mature design system to cross-functional stakeholders
Benefits
- Top-tier health and wellness benefits
- Build lasting connections with your team and our customers
- Travel the world using our extensive route network
- Space available travel
- Parental leave
- Health insurance
Key Skills
About United Airlines
This is the story of airline that leads the industry from ground to clouds. Our global cast of over 100,000+ hero characters are each on a journey to be a force for good for our customers, the planet and each other. Come be part of this story.
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