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Product Designer II, Servicing

Valon Tech 🇺🇸 New York, New York, United States of America

Full-time Mid-level

The Product Designer II will lead the end-to-end design for a core mortgage servicing product area, collaborating with partners to deliver user-centered solutions in a fast-paced environment. This involves simplifying complex workflows and translating regulatory requirements into intuitive experiences for homeowners and professionals.

Responsibilities

  • Lead end-to-end design for a core mortgage servicing product area, from early discovery through launch and iteration
  • Collaborate closely with cross-functional partners to deliver user-centered solutions in a fast-paced, agile environment
  • Simplify complex workflows and translate regulatory and operational requirements into intuitive, elegant experiences

Requirements

  • 2+ years of product design experience, preferably in consumer design and operational environments
  • A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems
  • Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond

Benefits

  • Competitive salary with a meaningful stake in the company via equity, and 401k plan
  • Comprehensive medical, dental, and vision benefits
  • Commuter benefits
  • Generous time off
  • Baby bonding time

Key Skills

Product design User-centered design Systems thinking Communication Collaboration Agile development Design tools such as Figma, Sketch, Adobe XD User research Usability testing Prototyping Wireframing

About Valon Tech

Valon: the AI-native operating system for mortgage servicing. Building a better foundation for the American Dream. A New Foundation for Complex, Regulated Workflows Mortgage servicing is core infrastructure for the U.S. economy, underpinning the American Dream of owning a home, yet it relies on software that pre-dates the creation of the internet. Valon built a system of record that unifies workflows, data, and money movement into a single, coherent platform. The result is software that scales with complexity instead of collapsing under it. There are $100B+ in mortgages on the platform. $230M raised to date. And ValonOS has 3x lower servicing cost with +30% higher customer satisfaction (compared to industry averages). If you’re energized by solving the hardest problems, moving fast without breaking trust, and finding joy in cracking what others will not touch, come work at Valon.

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