Senior UX Designer

The Senior UX Designer will collaborate with cross-functional teams to design next-generation public safety applications using a human-centered approach. Key duties include delivering high-quality designs backed by research, leading customer discovery sessions, and rapidly prototyping concepts leveraging AI tools.

Responsibilities

• Deliver pixel-perfect design: Work closely with developers, Product Managers across various teams to deliver high-quality designs that are backed up by UX research
• Lead Discovery: Plan and lead customer discovery sessions to uncover unmet needs, align stakeholders, and generate actionable insights
• Prototype & Iterate: Rapidly translate abstract concepts into tangible prototypes leveraging AI tools, iterating based on feedback from users, customers, and internal teams
• Collaborate Across Disciplines: Partner closely with Product, Engineering, and Research teams to ensure solutions are feasible, valuable, and ethically responsible
• Champion the Vision: Present work, ideas, and strategic rationale in a clear and compelling way that inspires action from both technical and non-technical audiences
• Elevate Our Practice: Continuously refine and improve our team's design processes, methodologies, and collaborative practices

Requirements

• Bachelor's or Master's degree in HCI, Design, Psychology, Computer Science, or a related field
• 6+ years of experience in product design, service design, or a strategic design role
• Strong portfolio demonstrating both strategic thinking and hands-on design execution
• Demonstrated mastery of planning and facilitating workshops, design sprints, and customer co-creation sessions
• Deep expertise in user-centered design methodologies, systems thinking, and design research

Benefits

• Opportunity to work on public safety applications
• Collaborative and dynamic work environment
• Equal Opportunity Employer

Key Skills