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UX Researcher

Vertafore 🇺🇸 Denver, Colorado, United States of America

$90,000 - $100,000 Full-time Senior

The UX Researcher will partner with design, product, and engineering teams to identify design problems and create innovative, user-centered solutions for insurance software. Key functions include planning and executing various user research methods and communicating findings into actionable recommendations.

Responsibilities

  • Foster a deep understanding of customers and the industry
  • Collaborate with product design, product, and development to identify and prioritize research opportunities
  • Plan and execute various types of user-centered research
  • Communicate results and translate findings into actionable recommendations
  • Advocate research findings to diverse audiences through written and oral presentations

Requirements

  • Curious and deep willingness to learn
  • Nuanced perspective and ability to ask questions to get to the heart of the problem
  • Strong knowledge of product design research best practices
  • Experience with study design, recruiting, facilitation, analysis, and reporting
  • Knowledge of product design best practices for enterprise software

Benefits

  • Competitive salary range
  • Bonus
  • Opportunity to work with a leading technology company in the insurance industry

Key Skills

UX research Product design User-centered design Research best practices Study design Recruiting Facilitation Analysis Reporting Communication Collaboration Problem-solving Time management Attention to detail Design thinking Empathy Critical thinking

About Vertafore

We believe insurance is about relationships. And technology should only make them stronger. We exist to empower independent agents, carriers, and MGAs. To drive their success. Because their success is our success. And their ambitions for tomorrow are our goals for today. Since our inception, we’ve been the technology backbone of the insurance industry. We began punching cards for independent agents over 50 years ago and turned this passion for technology into a relentless pursuit. Born of human-centric purpose, we empower our customers with the technology to garner trust. Built to adapt, we equip the insurance channel for the future—transforming business and relationships along the way. Where others see opposition, we see opportunity. To look ahead. To modernize. To prepare our customers for what’s next—because we’re always thinking about it. Always innovating. Always building. Always creating. Quite simply...we love insurance. Because behind every policy—is a person. And we’re ob

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