UX Researcher

The role involves designing and executing mixed-methods studies, owning Voice of Consumer programs, and conducting behavioral analysis to uncover user heuristics and cohorts. Responsibilities also include translating complex findings into actionable recommendations for product and marketing teams.

Responsibilities

• Design and execute mixed-methods studies that integrate qualitative depth with quantitative rigor
• Own Voice of Consumer programs, building structured feedback loops beyond ad-hoc research
• Conduct behavioral analysis to uncover decision heuristics and identify user cohorts
• Track longitudinal shifts in consumer sentiment and behavior
• Translate complex findings into plain English, actionable recommendations
• Collaborate with Data Science on user profile intelligence and behavioral segmentation

Requirements

• 3-5 years of experience in user research, consumer insights, or applied behavioral research
• Demonstrated ability to design studies that blend qualitative methods with quantitative approaches
• Experience translating research into strategic recommendations that influenced product or marketing decisions
• Strong command of survey design, sampling, and statistical interpretation
• Comfort with ambiguity

Benefits

• Opportunity to shape how a high-growth company understands its consumers
• Direct impact on product and marketing strategy
• Exposure to US and Japan markets as we expand globally
• A team culture built on curiosity, craft, and challenge without politics

Key Skills