Staff UX Researcher
Newfire Global Partners Remote (🇺🇸 Boston, Massachusetts, United States of America)
The Staff UX Researcher will be the most senior research voice, responsible for shaping the research agenda, designing programs that translate user insight into product and business direction, and building scalable research frameworks across clients. Responsibilities include leading multi-phase research programs, synthesizing findings across studies, and serving as the primary user advocate in product planning and design critiques.
Responsibilities
- Design and lead multi-phase, mixed-methods research programs
- Select and defend method choices
- Synthesize across studies to identify patterns
- Identify the questions the team hasn’t thought to ask yet
- Lead journey mapping, service blueprinting, mental modeling, and other systems-level research artifacts
- Integrate qualitative findings with quantitative and behavioral data
- Build and maintain a living research repository
- Apply AI-powered tools to accelerate synthesis, recruitment, and documentation
Requirements
- 6+ years of professional UX research experience
- Deep expertise across a broad research toolkit
- Experience designing multi-phase research programs
- Background in healthcare, regulated industries, or complex enterprise software strongly preferred
- Experience conducting research with users who are navigating high-stakes, high-complexity systems
Benefits
- Medical, dental & vision coverage
- Health spending accounts
- Voluntary benefits
- Leave of absence policies
- Employee Assistance Program
- 401(k) program with employer contribution
- Flexible work schedules and time-off policy
- Company equipment for all new full-time US-based remote employees
Key Skills
About Newfire Global Partners
Newfire Global Partners is an American IT service company forging software for the most innovative companies in the world. Founded in 2016 in Boston, MA, Newfire now operates across 4 continents. Our projects focus on solving real-world problems with disruptive solutions across Digital Healthcare, Education Technology, Cyber Security, Financial Technology, and Mobile Gaming. A GLOBAL RELATIONSHIP FOR INNOVATION: Fire was one of the first technologies that mankind mastered. We coined "Newfire" to stand for "new technology" - or, innovation. Let's innovate together!" RANGE OF SERVICES: SOFTWARE SOLUTIONS: Our mission is to help bring innovation to the market. Newfire's dedicated teams take pride in building game-changing software solutions for some of the world's most groundbreaking companies. STAFF AUGMENTATION: We have become known for attracting exceptional talent. By partnering with tech professionals across a variety of domains including engineering, data science, product
BEFORE YOU APPLY
Make sure your resume makes it through AI screening Most resumes get filtered by AI before a human sees them.
Scan your resume
Drag your resume here
or click to upload
(PDF only, max 20MB)
Upload your resume
Never miss similar opportunities 🔔
Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.