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Senior UX Designer (f/m/d) AI Agent Conversational Experience

Ionos En 🇩🇪 Karlsruhe, Baden-Württemberg, Germany

Hybrid Full-time Senior

The Senior UX Designer will be responsible for conceptualizing and refining user journeys, rapidly prototyping ideas into high-fidelity mockups, and developing visually compelling UI/UX interfaces for a new AI Agent platform. This role also involves conducting user testing, gathering feedback, and contributing to the design system to ensure consistency.

Responsibilities

  • Design and Enhance User Journeys: Conceptualize and refine user journeys with a focus on enhanced usability and streamlined, automated workflows to maximize user satisfaction
  • Rapid Prototyping and High-Fidelity Mockups: Convert ideas and requirements swiftly into high-fidelity prototypes, accelerating our iterative and agile development process
  • UI/UX Interface Design: Develop visually compelling and interactive elements that maintain consistency and accessibility across our next-generation, web-based platform
  • Cross-Functional Collaboration: Partner with engineers, product managers, and stakeholders
  • Conduct User Testing & Feedback Sessions: Conduct usability tests, gather feedback, and refine designs to ensure optimal user experiences aligned with user behavior insights
  • Develop and Maintain Design Systems: Contribute to the design system to uphold speed, consistency, and cohesive design language across the product suite

Requirements

  • Over 5 years of experience in User Experience, User Interface and Design with exposure to complex and modern digital products
  • Experience in Complex Web Application Design
  • Proficiency with Leading Design Tools
  • Adaptability in a Fast-Paced Setting
  • Strong Understanding of Agentic Workflows (Highly Valued)
  • Comprehensive Portfolio

Benefits

  • Hybrid working model
  • Flexible working hours through trust-based working hours
  • Subsidized canteen and various free drinks
  • Modern office space with very good transport connections
  • Various employee discounts for activities and products
  • Employee events such as summer and winter parties, as well as workshops
  • Numerous training and development opportunities
  • Various health offers, such as sports and health courses

Key Skills

User Experience User Interface Design Complex Web Application Design UX/UI design and prototyping tools Figma Sketch Adobe XD Canva Agile development process Cross-Functional Collaboration Usability testing User behavior insights Design systems Wireframing Prototyping Visual design Interaction design User flow design Web-based platform design Automation AI Multi-agent system workflows

About Ionos En

IONOS is Europe’s #1 digital partner for small and medium-sized businesses. More than six million customers across 18 markets rely on us to power their online success — from Europe to North America and worldwide. We’re the one-stop shop for digital growth: domains, hosting, websites, e-commerce, and online marketing tools — everything SMBs need to start strong and scale fast. For enterprises, our cloud solutions combine scalability with European data sovereignty, security, and compliance. Built on transparency and trust, our infrastructure helps organizations move to the cloud with confidence. Our mission: to make the digital world simple, affordable, and sovereign — for businesses of every size.

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