Founding Product Designer
Tierzero 🇺🇸 San Francisco, California, United States of America
The founding product designer will invent and build the core product experience from the ground up, working closely with leadership and engineering to design core workflows for AI agents investigating incidents and translating complex system behavior into trustworthy user experiences. This role involves defining guardrails for automation, shaping product decisions with engineers, and designing dense interfaces for engineers operating under pressure.
Responsibilities
- Design core workflows and dashboards for AI agents that investigate incidents and production issues
- Translate complex system behavior into clear, trustworthy user experiences
- Define guardrails and interaction patterns so automation is safe, reversible, and predictable
- Partner tightly with engineers to shape product decisions, defaults, and failure modes — not just visuals
- Design dense, high-signal interfaces for engineers operating under time pressure
- Help define how humans supervise, correct, and collaborate with AI agents
- Create interaction models for long-running, multi-step agent workflows
- Iterate rapidly with customer feedback from real incidents and on-call scenarios
- Contribute to everything from product direction to sales demos to onboarding flows to office snacks
Requirements
- Has a valid US Visa or work permit
- Works in SF in person 3 days a week
- 6+ years of experience as a product designer
- Has designed complex systems, dashboards, or internal / operator-facing tools
- Is comfortable with dense information, tradeoffs, and designing for failure modes
- Thinks in workflows, states, and guardrails — not just screens
- Is deeply product-minded and customer-first
- Can collaborate tightly with senior engineers and challenge decisions when needed
- Has worked at a startup before (or a high-bar product team) and survived
Benefits
- Medical, Dental, Vision insurance
- 401(k)
- Lunch & Dinner in the office
- Snacks and drinks
- M4 MacBook + iPad Air
- Figma, FigJam, and a near-unlimited budget for tools that help you design and think better
Key Skills
About Tierzero
Coding agents are writing software. Let production agents run software. TierZero production agents handle the incidents, alerts, CI test failures, internal support issues and more that fragment your team's day. https://tierzero.ai
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