The role involves running qualitative and quantitative research studies to inform product direction, assess product value, and triangulate findings to influence decisions and strategies. Responsibilities also include partnering with design and product teams and leading the measurement of product success across the product family.
Responsibilities
- Running qualitative research studies using a variety of methods to inform product direction and innovation
- Conducting quantitative research to assess the value of products for customers and users and triangulating findings with other data sources to influence decisions and strategies
- Partnering with designers and product managers in product discovery and validation to translate findings into ideas and actions
- Consulting with product teams to understand research needs and create strategic research plans
- Leveraging AI across the research lifecycle to accelerate our efforts and pioneering new ways of incorporating AI into UX research & strategy work
Requirements
- Comprehensive knowledge and experience using quantitative research methods
- Solid experience in designing and conducting qualitative research studies using a variety of methods
- Strong communication skills and the ability to present insights in an engaging way to product teams and product leadership
Benefits
- Opportunity for a hybrid office/remote setup
Key Skills
About Arrive
Arrive brings together some of the most trusted names in urban mobility, EasyPark, ParkMobile, RingGo, Parkimeter, Flowbird, YourParkingSpace, Parkopedia, and Yellowbrick, into one global force for smarter, more seamless travel. Founded in 2025 and built on over 70 years of mobility innovation, our team of 4,000+ people supports nearly 60 million users in more than 20,000 cities across 90+ countries. Arrive helps people and decision-makers make better choices about urban mobility and ease the experience of travel. It's our goal to do this in as many cities as possible, regardless of their size, location, or mobility maturity. Our mission is to be the leading global mobility platform, helping both people and cities by saving them time, making cities easier to navigate and more enjoyable to live in. Smart payments, optimized parking, data-driven traffic reduction and reinvestment in public transportation and green space - these are the ingredients to make cities more livable. It's about
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